How are we doing?  Customer Feedback Survey!
    
    
     At Maxstudio.com, we pride ourselves on providing only the best experience for our customers.  To help us maintain the excellent standards we have already achieved, we ask for your help in identifying areas where we have excelled, and areas we need to work on.  Each survey's results are sent directly to the program manager of the website, so you can rest assured that your opinion will be heard directly by "the designers in charge."  Thanks for your help!
 

Online Ordering & Product Catalog

Excellent

Good

Average

Poor

 Not Sure
 

Large selection of items in catalog

 

Easy to find items in catalog

 

Ease of online checkout & payment

 

Prices are reasonable and competitive

Phone Support

Excellent

Good

Average

Poor

 Not Sure
 

Phone Reps were polite and courteous

 

Your call was answered quickly

 

Phone Reps were knowledgeable about the products 

  Phone processing of your order was quick and easy

Order Packaging and Delivery

Excellent

Good

Average

Poor

 Not Sure
  Items were packaged well and undamaged

  Order was shipped on schedule

  Items delivered were correct as ordered

  Shipping charges were reasonable

  Products were of high quality

Website and Online Content

Excellent

Good

Average

Poor

 Not Sure
  Quality of photos and layouts

  Quality of other website content

  Quality of the descriptions

  Ease of website navigation

  How did you hear about us?    
Additional Comments or Questions
  Please feel free to send us comments or suggestions
on how we might improve our services in the future:
 
 Thank you for your help!
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